Terms of sale
Last updated: October 2026
1. Seller
ZURCO S.A. de C.V., Calle 5 de Mayo 462 A, San Juan Ocotlán, Zapopan, Jalisco · 45019, Mexico. Contact: hello@zurcostudio.com · +52 33 1894 6518.
2. Prices and payment
Prices are shown in Mexican pesos (MXN) and include VAT. Online payments are processed securely by Mercado Pago; ZURCO does not store card data.
Quoted projects (tables, home decor, tiles, lighting and custom walls) require a 70% deposit to start production and the remaining 30% upon delivery notice.
3. Production and delivery
Every piece is made to order, by hand. After your purchase we'll confirm the estimated delivery date by email and arrange shipping to your address.
4. Nature of the product
Pieces are high-fired ceramics, formed and glazed by hand. Variations in tone, texture and glaze runs between pieces are inherent to the process and are not considered defects.
5. Damage in transit
If any piece arrives damaged, report it with photos to our email within 5 calendar days of delivery and we'll replace it at no cost.
6. Cancellations
As pieces are made to order, cancellations are only possible before production starts. Contact us as soon as possible if you need to change or cancel your order.
7. Contact
For any questions write to hello@zurcostudio.com.